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12

Getting Started

Account setup and first steps

18

Course Access

Login issues and content access

9

Payment & Billing

Payment methods and refunds

15

Job Search Support

CV help and interview preparation

21

Technical Issues

Browser and connectivity problems

14

Account Management

Profile updates and settings

Popular Articles

How to create your first TrayUp account

Popular

Step-by-step guide to getting started with TrayUp platform

2,543 views89Getting Started

Troubleshooting video playback issues

Popular

Common solutions for video loading and streaming problems

1,876 views76Course Access

Writing an effective hospitality CV

Popular

Tips and templates for creating a standout CV in hospitality

3,421 views134Job Search Support

Understanding payment methods and refunds

Recent

Everything you need to know about payments on TrayUp

1,234 views45Payment & Billing

Recent Updates

Dec 15, 2024

New mobile app features released

Enhanced offline course downloads and improved search functionality

Dec 10, 2024

Payment system maintenance completed

All payment processing is now fully operational

Dec 5, 2024

Updated interview preparation courses

New content added for hospitality interview scenarios

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Support Stats
Avg. Response Time2 hours
Resolution Rate98%
Articles89
Community
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System Status

All systems operational

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