Hospitality Job Training

What's Covered:

• UK hospitality industry overview
• Different types of restaurants and roles
• Professional standards and expectations
• Cultural norms and workplace etiquette

Key Takeaway:

Master the fundamentals of UK hospitality culture

What's Covered:

• CV structure for hospitality roles
• Highlighting transferable skills
• Cover letter templates
• Job search strategies and platforms

Key Takeaway:

Build a professional CV that gets interviews

What's Covered:

• Common interview questions and answers
• Body language and presentation
• Trial shift preparation
• Salary negotiation basics

Key Takeaway:

Ace every interview with confidence

What's Covered:

• Table service techniques
• Order taking and POS systems
• Food and beverage knowledge
• Customer service excellence

Key Takeaway:

Deliver professional restaurant service

What's Covered:

• English phrases for hospitality
• Dealing with difficult customers
• Team communication
• Professional telephone skills

Key Takeaway:

Communicate effectively in any situation

What's Covered:

• Interactive role-play scenarios
• Video demonstrations
• Common workplace situations
• Problem-solving exercises

Key Takeaway:

Apply your skills in realistic scenarios